We consider your security paramount and provide a range of systems to ensure you are safe and can obtain assistance at all times.
You have a 24 hour, 365 day emergency service as well as the support of your Scheme Manager (when on site). Emergency red Pull Cords are located throughout the complex and in most rooms in each flat. When activated a call will go either direct to your Scheme Manager or to the 24-hour response centre who will organise appropriate help from the emergency services or assist with your problem by contacting relatives or staff.
Entry to our buildings is managed via personal fobs and secure call systems. All callers need to ask for permission for the main door to be opened. This is usually by calling the resident they are visiting ,who can let them in remotely from within their flat.
Other visitors such as Carers, Nurses, Police, Fire or Ambulance Services will be given access based on a previously agreed protocol.
A range of additional assistance technology can be added to the call system for your personal security if required.