We are here for you!

Our Scheme Managers are the core of our support for you as well as being responsible for the security of the complex.

They are there to provide you with the support you require in your day-to-day life and help with liaising with statutory and voluntary services on your behalf.

You will still be responsible for all your own activities and financial situation and they will not advise on any of these aspects but, if asked, ensure you can contact those agencies which can help.

They are on site for regular duty cycles and the timing is dependant on the complex but in general they are available every weekday and you often do not need to make a specific appointment.

They are also responsible for the management of the building and ensuring all the systems and facilities are operating correctly; all of which contribute to your security and wellbeing on a daily basis.

You can choose the level of interaction with your Scheme Manager and other residents, however you  will receive a call every weekdoay moning via the call station in your apartment.  They will liases with you on a regular basis and complete a scheduled support plan and assessment review to ensure your safety and security.

CWL Housing have a policy to continue to have our  our Scheme Managers at each complex to facilitate the interaction between you, the other residents and the association.

Fall Prevention Exercise Class

Falls are one of the greatest causes of serious health problems as we get older. At St. Anne’s, we have started a series of one hour classes delivered over 12 weeks by NELF NHS (North East London Federation – National Heath). These will be delivered by a physiotherapist, a nurse and a trainer.

Each year, around 30% of people aged 65 and over will have a fall, which can result in serious injury. Indeed most 70 year olds don’t realise how important good strength and balance is to reduce falls, according to new research.

The classes will deliver not just exercise programs but also discuss life style options. Residents have enthusiastically filled all the available places in the current programme.

Reducing the risk of having a fall, for example, by doing exercises improves residents’ strength and balance and also helps them to continue to live independently.